ORDERS & SHIPPING

• Credit Cards and Payments
• Our Delivery Policy
• Returns Policy
• No Tolerance Policy Regarding Fraud
• Privacy Policy
• Medical Disclaimer

We accept Visa, Master Card and American Express credit cards.

Please note international Customers will pay an international conversion fee to their Credit Card Provider. This fee is independent of HQH Fitness.

Afterpay - Please read all Afterpay terms and conditions when using this payment method.

We also allow Direct Bank Transfer for orders. Orders will not be shipped until payments have been cleared.

• Quick delivery: We aim to despatch and deliver your order to you as quickly as possible.

• Delivery Method and Labelling: Your selections will be delivered to your door via Courier or if an international delivery via New Zealand Post International Air.

• No Signature Required: All deliveries will not require a signature unless specifically stated by you. 

• Despatch Notification: We will notify you by email when your order has been despatched.

• Delivery Times: We aim to deliver within 7 days if your item is in stock. All back orders will be delivered within 30 days unless personally notified.

We do not provide a refund if you have changed your mind about a particular purchase so we ask that you choose carefully.

If goods are proven faulty, we will provide a replacement free of charge under the Consumer Guarantees Act.

We will report credit card fraud to the relevant authorities of any attempted fraudulent order. Credit Card fraud in particular is a crime that is being committed daily over the internet.

• Secure Details: Internet Ordering and Security is of utmost concern to us. We will ensure your credit card details and personal information are safe. We will never sell, trade or give your personal information that you supply to us to anyone - at all!!

• Credit Card Transactions: All your transactions are completed with the security provided by the highest level encryption servers available. Your credit card details are guarded by technology that is completely 100% secure so you can order with confidence.

• Multiple Payment Methods: If for any reason you do not feel safe entering your credit card information on our site, please feel free to fax, mail or post your order to us.

• Secure Account: We use every means available to protect your sensitive information - that's why when you initially order from us, you will need to register as a customer by opening an account.

The health-related information, tools and resources on this website are provided for general information purposes only. They are not intended to be a substitute for professional medical advice, diagnosis or treatment and may not be applicable to any particular situation.

Always consult a qualified medical professional before beginning any type of fitness regimen or using any product mentioned or advertised by Highest Quality Health & Fitness (HQH).

No liability is assumed for the information provided by HQH or any products advertised by HQH. The opinions are those of the writers of HQH and not a certified medical practitioner. HQH is not responsible for any misuse of the information from the hqh.com website.